★ Solution for Forgetting the Console Password of S7500E
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Network Topology
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Problem Description
Client forgot the console password of S7500E switch.
Process Analysis
When Telnet or SSH is available, we can log in the device via Telnet or SSH and modify or reset the login password.
If Telnet and SSH are not available, or user does not have enough privileges after Telnet or SSH login, the control of device can only be restored by deleting the configuration file.
Solution
Restart the device and press Ctrl+B to enter the BOOTROM menu.
…
Press Ctrl+B to enter Boot Menu...4
Please input BootRom password:
BOOT MENU
1. Download application file to device
2. Select application file to boot
3. Display all files in device
4. Delete file from device
5. Modify BootRom password
0. Reboot
Enter your choice(0-5):
2、Export the configuration file to an external TFTP/FTP server
BOOT MENU
1. Download application file to device
2. Select application file to boot
3. Display all files in device
4. Delete file from device
5. Modify BootRom password
0. Reboot
Enter your choice(0-5): //Enter CTRL+Y,then press ENTER
Please select application file upload choices:
1. Upload file from Flash via TFTP protocol
2. Upload file from CF card via TFTP protocol
0. Return to boot menu
Enter your choice(0-2): 1
Load File name :sda startup.cfg
Switch IP address :192.168.0.36 172.16.0.1
Server IP address :192.168.0.30 172.16.0.2
// Enter the configuration file name, device address, TFTP server address according to the actual situation
Are you sure to upload file to server? Yes or No (Y/N):Y //Press Y
Load file from flash to sdram...done!
Uploading...done!
Under the BOOTROM menu, press CTRL+Y and then hit ENTER to set up the TFTP server and export the configuration.
3
Please select application file upload choices:
1. Upload file from Flash via TFTP protocol
2. Upload file from CF card via TFTP protocol
0. Return to boot menu
Enter your choice(0-2): 0 //Select 0 to go back to the Bootrom menu
BOOT MENU
1. Download application file to device
2. Select application file to boot
3. Display all files in device
4. Delete file from device
5. Modify BootRom password
0. Reboot
Enter your choice(0-5): 4 //Select 4 to delete file from device
Flash:/
Number. Size(B) Time Name
===============================================================================
1 4588 Nov/05/2014 08:08:27 private-data.txt
2 864024 Jul/19/2012 09:23:35 io_mon.txt
3 12610 Aug/13/2012 13:46:44 patch_mpu.bin
4 970 Aug/09/2013 09:07:44 patchstate
5 62930 Nov/05/2014 08:08:51 config.cwmp
6 4 Oct/12/2014 11:47:27 snmpboots
7 33367493 Oct/15/2014 10:06:24 s7500e-cmw520-r6708p09.app
8 21413 Nov/05/2014 08:09:19 startup.cfg
9 735 Aug/07/2012 10:17:45 hostkey
Free space: 29672448 bytes
The current application file is:cfa0:/s7500e-cmw520-r6708p08.app
The backup application file is:cfa0:/s7500e-cmw520-r6105.app
Please input the file number to delete :8 // Select the configuration number
The file you selected is flash:/startup.cfg, delete it? Yes or No(Y/N)Y
Deleting.....done! //Select Y
After exporting the configuration, this step is used to delete the boot file and restart the device with an empty configuration (if the device configuration does not need to be saved, you can simply delete the device configuratiom file without the second step).
4、Restart the device
BOOT MENU
1. Download application file to device
2. Select application file to boot
3. Display all files in device
4. Delete file from device
5. Modify BootRom password
0. Reboot
Enter your choice(0-5): 0 //Select 0 to reboot this device
Starting......
RAMLine.....OK
System is booting...............
The device will be restarted with empty configuration. You can set a new console password after successfully logging in the device