Null
As there is still a 802.1X authentication item on AC, it indicates that the authentication is no problem and maybe a problem of three-layer network communication.At the time of failure, the terminal cannot learn the ARP of the gateway, so it is suspected that there is something wrong with message forwarding.
View on the AP associated with the terminal
[WA5620-probe] DIS ar5drv 1 queue all
TxDescFreeCnt 0
// The higher the value is, the stronger the AP forwarding ability is and the less the message backlog is. This data is usually greater than 1000 (currently is 0 in the field).
TxPreSendCnt 3000
Pkt_Queue Size: 4096 :
Wdp_TxPkt_Queue:
CpuNum0 : H(1531),T(1531) H(1587),T(1587)
CpuNum1 : NULL NULL
Wdp_RxPkt_Queue:
CpuNum0 : NULL NULL
CpuNum1 : H(1509),T(1509) NULL
Wdp_FastTx_Queue:
CpuNum0 : H( 0),T( 0) H( 0),T( 0)
CpuNum1 : NULL NULL
-----------------------------------------
TX Queue Information:
QueueName QueueNum PPDUCount
AC1 0 0x00000000
AC0 0 0x00000000
AC2 0 0x00000000
AC3 0 0x00000000
Mgmt 0 0x00000000
Emg 0 0x00000000
CAB 0 0x00000000
Beacon 0 0x00000000
This indicates that there is a serious backlog of AP messages, usually resulting in queue overflow and packet loss.View the wired port of AP, it is found that the broadcast traffic is very large, several times of unicast, which seriously affects the forwarding performance of AP.