★ A case to solve the problem that the English version iMC cannot export hostid files

2020-09-28 23:14:16 Published
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Network Topology

Engineers are installing the English version iMC,the iMC PLAT version is 7.3E0703


Problem Description

Enter the account password in the registration authorization position, select the country


The page to export hostid does not appears in next step.



Process Analysis

Hostid cannot be exported due to the inconsistency between the country selected during installation and the country selected when exporting hostid.


Solution

After the country is selected as the United States when exporting hostid, the problem is solved. 

It is recommended to completely solve this problem by reinstalling.This problem is generally that the engineer did not select a country during installation, which led to the inability to export the hostid according to a different country name. You can try to  select the Chinese region or United states. 

Latest iMC version has changed the hostid export page,you don"t need seclect country again.You can upgrade the iMC PLAT version to 7.3E0705P06 or higher.


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