Troubleshooting Wireless Device Registration on Cloudnet[OASIS]
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Network Topology
ap---internet---cloudnet
or
ap--switch--ac---cloudnet
or
switch--cloudnet
Problem Description
Register the wireless or switching device to the cloudnet platform, and the status is displayed as Offline on the cloudnet platform.
Process Analysis
· Make sure the device can access the Internet.
---Ping 8.8.8.8 to make sure the devise can access the internet.
· Make sure the device can resolve the Cloudnet server address.
---Ping www.oasiscloud.h3c.com to make sure device can resolve the Cloudnet server address.
· Execute the cloud-management server domain oasiscloud.h3c.com command on the device.
---cloud-management server domain oasiscloud.h3c.com
Solution
---Ping 8.8.8.8 to make sure the devise can access the internet.
---Ping www.oasiscloud.h3c.com to make sure device can resolve the Cloudnet server address.
---cloud-management server domain oasiscloud.h3c.com