★ [★UNI Server G5 LCD Firmware Upgrade] Open HMI Studio Tools show error code 0xc0150002 which upgrade LCD firmware

2022-11-14 04:09:44 Published

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Network Topology

irrelevant

Problem Description

1.customer PC version is Win 10,

2.he has disabled driver signature enforcement, but still show same error,

Process Analysis

This error just shows the PC didn't install a proper C++ tools for HMI Studio

Solution

If you using Win 10 to upgrade LCD firmware, please refer to the following,

1.Install HMIStudio

1) Download the HMIStudio installation package. As a best practice, use an official genuine version.

2) Double-click the HMIStudio installer. On the Setup screen, select "I accept the agreement" and then click Next.

Figure 1 Setup screen

3.) Select Create a desktop shortcut, select Associate *.hs, and then click Next.

Figure 2 Selecting additional tasks

4) On the confirmation screen, click Install.

Figure 3 Confirm screen

5) Read the information and then click Next.

The system starts to install HMIStudio.

Figure 4 Important information

6) Click Finish.

Figure 5 Installation completed

2.Disable driver signature enforcement

1) Click Settings > Notifications, and select All Settings > Update & Security > Recovery. In the Advanced startup section, click Restart Now.

Select the “Troubleshoot” tile on the Choose an option screen that appears.

Select “Advanced options”.

Click the “Startup Settings” tile.

Click the “Restart” button to restart your PC into the Startup Settings screen.

Type “7” or “F7” at the Startup Settings screen to activate the “Disable driver signature enforcement” option.

Your PC will boot with driver signature enforcement disabled and you’ll be able to install unsigned drivers. However, the next time you restart your computer, driver signature enforcement will be disabled—unless you go through this menu again. You’re now free to install drivers that haven’t been officially signed by Microsoft.

3.Install the USB driver

CAUTION:

To avoid operation failures, make sure the LCD module has correct power input during USB driver installation, LCD Configure upgrade, and LCD firmware upgrade.

1) Use a Micro USB cable to connect the USB port on the PC to the Micro USB port on the LCD module. Make sure the PC and the LCD module can reach each other.

Figure 6 Connecting the PC to the LCD module

If you connect to the LCD module for the first time, the Windows operating system prompts you to install the USB driver.

2) If driver installation fails, perform the following tasks to update the USB driver for the PC:

a. Right-click the This PC icon, and then click Manage.

Figure 7 Icon menu

b. Click Device Manager to open the device list.

Figure 8 Device Manager

c. Select USB MSC > Update driver.

Figure 9 Accessing the driver update screen

d. Click Browse my computer for drivers.

Figure 10 USB driver update screen

e. Browse to the usbdriver folder in the HMIStudio installation directory, and then click Next.

Figure 11 Selecting the driver program

f. Click Install this driver software anyway if the security prompt opens.

Figure 12 Windows security prompt

Figure 13 Starting to update the driver

g. Click Close.

Figure 14 Update completed

NOTE:

After driver installation, restart the operating system of the PC for the driver to take effect.

4.Re-install the vcredist_x86 2008 driver program

1)Re-install the vcredist_x86 2008 driver program. The program is saved in the installation directory of HMIStudio. For more information, see "Install the USB driver."