H3C R6900 G5. RAM dimm error = 8pcs

irrelevant

Device H3C UniServer R6900 G5 Chassis

The RAM dimm are not working (8pcs in total, according customer request) on 2023.03

According to the log, some alarms were generated in 2022.10. 

No MCA error, so first check that the installation is correct.

1.Remove and reinsert these 8 faulty memory and clean the goldfinger, issue resolved

2.So tell customer that  please pay attention to the server environment such as the dust.

 Temperature and humidity requirements

To ensure correct operation of the server, make sure the room temperature and humidity meet the requirements as described in "Appendix A  Server specifications."

Equipment room height requirements

To ensure correct operation of the server, make sure the equipment room height meets the requirements as described in "Appendix A  Server specifications."

Cleanliness requirements

Mechanically active substances buildup on the chassis might result in electrostatic adsorption, which causes poor contact of metal components and contact points. In the worst case, electrostatic adsorption can cause communication failure.

Table 3 Mechanically active substance concentration limit in the equipment room

The equipment room must also meet limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Table 4.

Table 4 Harmful gas limits in an equipment room