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cloud ap authentication
When user login and successfully join Wifi. If they logout or hit “forget this network”, they not need to re-auththenticate.
Could you suggest the way to solve that problem
If you configure the free auth state is on, it will appear this issue.
In addition, after the free-auth period time you configure, the client will need to re-authentication.
but customer did not use free auth, so this is not the root cause.
Because on cloudnet and AP, after user pass authentication, there will be a list for portal user, so if need re-authenticate, need wait for the list aging,
You can configure this parameter here