client always connect to 2.4g not 5g
2023-06-30 00:18:37
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Network Topology
null
Problem Description
customer feedback that all client usually connect to 2.4g，but exactly we enable 5g prefer in cloudnet.
Process Analysis
after shutdown the 2.4g in AP, client connect to 5G and work fine.
it can prove that 5g is ok, and the root cause is not 5g broken.
the client choose to use 2.4g
we check the configuration on AP, we found that the Spectrum Navigation is not configured on AP.
Solution
we configure navifation on AP manually, and the issue solved.