Failed to access the portal authentication page

2023-06-30 17:40:20 Published
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Network Topology

Hierarchical AC networking, the authentication point is at the Central AC, and the forwarding point is at the AP;

Central AC dual-machine hot backup;

The portal authentication server is IMC

Problem Description

The on-site office has a layered AC network with portal + mac-trigger, the authentication point is on the central AC, and the forwarding point is on the AP. There is a local SSID wireless portal on the central AC, and the authentication is normal, but the SSID portal page on the downlink branch still cannot pop up. The two SSIDs use the same domain and radius policy, and belong to different address segments. One is VLAN 301 and the other is VLAN 401.

The wired and wireless test at the branch shows the same pop-up results:

 

Main configuration on the AC device side:

#

wlan service-template 2

 ssid A-WiFi

 vlan 301

 client forwarding-location ap

 client-security authentication-location central-ac

 portal enable method direct

 portal domain imc

 portal bas-ip 10.xxx.xxx.150

 portal apply web-server imc

 portal apply mac-trigger-server imc

 service-template enable

#

wlan service-template 3

 ssid A-WiFi

 vlan 301

 portal enable method direct

 portal domain imc

 portal bas-ip 10.xxx.xxx.150

 portal apply web-server imc

 portal apply mac-trigger-server imc

 service-template enable

#

portal web-server imc

 url http://10.xxx.xxx.80:80/portal

 url-parameter apmac ap-mac

 

 url-parameter ssid ssid

 

url-parameter userip source-address

 url-parameter usermac value source-mac

#

portal server imc

 ip 10.xxx.xxx.80 key cipher $c$3$VkT8tta72jPA8+1dSEWGvvtKvKuBUbDA3/L0Ww4m


Process Analysis

The on-site office has a layered AC network with portal + mac-trigger, the authentication point is on the central AC, and the forwarding point is on the AP. There is a local SSID wireless portal on the central AC, and the authentication is normal, but the SSID portal page on the downlink branch still cannot pop up. Since the HQ wireless service and the branch wireless service share the same portal authentication service, but the business VLAN is different, it can be judged that the portal service on the authentication server side is normal; finally, through packet capture and log analysis on the server side, it is found that the terminal request message is sent to the authentication server, but The server responded with the message and replied to another AC address. After confirmation, the main and standby Central ACs were added to the IMC on site, but the configuration of the portal redirection carrying device bas-ip was not added to the AC configuration, which caused the IMC side to fail to judge the request. From which device the message is sent, it is impossible to distinguish which device responds, resulting in the page not being displayed.

Solution

Configure the device bas-ip configuration and url-parameter nasip value x.x.x.x in the redirection url under poral web-server.

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