The customer's use
of third-party software to create a DAE client failed to force the user to
offline. By capturing packets, it was found that the device received a
disconnect request (40) message and replied with a disconnect nak (42) message.
Upon checking the disconnect nak (42) message, it was found that there was an
error message in the attribute: error case (101), with the reason being
resources unavailable (506). It was determined that there was a problem with
the attribute field set by third-party software. After investigation, it was
found that the username field was not carried, and the user was successfully forced
to offline after being added.
Add the username field to the attribute in the disconnect request (40) message to solve the problem.