Cloudnet authentication service template configuration failed to be delivered successfully

2023-12-26 15:28:55 Published
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Network Topology

Traditional Topology

Problem Description

Change the Mac-trigger configuration in the Portal authentication template, and the configuration is not delivered to the device normally.

Process Analysis

1. The portal template has been applied once, and the customer manually undo the mac-trigger configuration on the device side.

2. After checking, the cloud AP is only delivered when portal authentication is enabled, and the AC is delivered when the authentication template is bound to the SSID.

3. When changing Portal authentication-related settings (for example, changing the mac-authentication duration will not send relevant commands to the device). Because the configurations in the authentication template are stored in the cloud, you only need to issue the template_id to the device. During authentication, the device brings template_id and queries the corresponding authentication configuration through template_id.

Client-side:


Cloudnet-side:



Solution

The cloud AP is only delivered when portal authentication is enabled, and the AC is delivered when the authentication template is bound to the SSID. 

If manually using the command to change the configuration of the authentication server under a service template, changing the configuration of the Cloudnet authentication template does not reissue the configuration.

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