Using an H3C device as a PPPoE relay, the PPPoE client behind the device is unable to establish a connection with the server.

2023-12-29 09:54:03 Published
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Network Topology


Problem Description

Our S5130S-10P-EI is used as a PPPoE relay, and the PPPoE client after the device cannot establish a connection with the server.

Process Analysis

1. Check that the device is configured correctly.

interface GigabitEthernet1/0/8
 port access vlan 2
 pppoe-relay trust
#
 pppoe-relay enable
#

2. Capture of packets reveals that the device receives PADI packets but does not send any packets to the PPPoE Server.



3. It has been confirmed that the Trust interface has a different vlan from the client-side receive port, which requires the same vlan, and does not support crosslayer three.


Solution

Set the Trust interface port to the same vlan as the client-side receive port.

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