Cloudnet authentication tip error code 60013

2024-12-30 10:34:16 Published
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Network Topology

AC + Fit AP model

Problem Description

The terminal authentication page prompts "Network connection failed because of the network settings, please contact tenant for repair" with error code 60013. http://oasiscloudauth.h3c.com/portal/portalError.jsp?errorCode=60013

Process Analysis

Portal authentication requires the AC to interact with the terminal.  The AC needs to obtain the code from the terminal and send the code to the server in exchange for an access-token for the subsequent authentication process.  Therefore, when the AP forwards locally, you need to configure related commands to allow the terminal to interact with the AC.

Solution

Configure the corresponding ip address for the business vlan;

Configure command: portal client-gateway interface vlan vlan-id, specify a VLAN configured with an IP address on the AC, and the terminal can access this address (local forwarding must be configured).

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