WX3800H Tesla terminal wireless connection error

On-site reports abnormal error when connecting to outdoor AP

1. Check configuration with no abnormalities

wlan service-template 1

 ssid XXX

 akm mode psk

 preshared-key pass-phrase cipher $c$3$CSFchpo6tYoYHAlu56K2sfNPNdp1W3PHdm7/BSPJ

 cipher-suite ccmp

 security-ie rsn

 service-template enable

wlan ap

Ombra

model WA6620X

serial-id 219801A2XXXXXXX

firmware-upgrade disable

vlan 1

radio 1

radio enable

service-template 1 vlan-group a

service-template 2 vlan 255

radio 2

radio enable

service-template 1 vlan-group a

service-template 2 vlan 255

gigabitethernet 1

gigabitethernet 2

2. Collect debug information, error reported as Failed to access client because this radio needs load balance.

According to the debug error message, after disabling wlan radio-load-balance overload-5g ssid-hide enable, terminals can connect normally