MSR v9 series routers do not send charging packets after PPPOE authentication

2025-11-18 14:47:00 Published
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Network Topology

The MSR router functions as a PPPOE server and interfaces with RADIUS for AAA authentication

Problem Description

The MSR router functions as a PPPoE server and interfaces with RADIUS for AAA authentication.

Users can go online normally. Through debug and packet capture analysis, it is acknowledged that after user authentication (Uauth) succeeds, the device does not send charging packets, causing the user to go offline due to charging timeout.

Process Analysis

Checked the virtual template configuration and found no error. Most cases of not sending charging packets are due to the lack of ppp account-statistics enable configuration, but this time the configuration is complete.

#

interface Virtual-Template1

ppp authentication-mode chap domain login

 remote address pool cgnat

 ppp account-statistics enable

Checked the RADIUS status and found it active with no flapping block.

Primary accounting server:

    Host name: Not configured

    IP   : 10.254.246.50                            Port: 1813 

    VPN  : Not configured                         

    State: Active (duration: 0 weeks, 0 days, 22 hours, 8 minutes, 45 seconds)

    Weight: 0

Checked the domain configuration and found the private network user attribute user-address-type private-ipv4 configured. This attribute is used in CGN scenarios, while regular NAT does not require it. Since MSR routers currently do not support the CGN attribute, this configuration caused abnormal user login and failed charging.

#

domain name login

 accounting quota-out online 

 authentication ppp local radius-scheme 1

 authorization ppp local radius-scheme 1

 accounting ppp radius-scheme 1 local

 user-address-type private-ipv4

Solution

Tested normally after removal

#

domain name login

 accounting quota-out online 

 authentication ppp local radius-scheme 1

 authorization ppp local radius-scheme 1

 accounting ppp radius-scheme 1 local

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