WX2860X-LI device fails to obtain address in PPPoE dial-up permanent online mode after reboot

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Network Topology

The current device acts as the exit and connects to the internet via PPPOE dial-up

Problem Description

Deployment test, dial-up via permanent online mode, found that the device failed to dial after reboot and could not obtain an address. Manual modification of the dialer configuration to rebind to the physical port or reconfiguration of PPPOE to bind to another interface is required.

Process Analysis

The configuration check showed no issues and there were no relevant debug logs. Further investigation revealed it was a software version problem.

Solution

The issue was caused by the loss of adj on the vSys1 port of admin, resulting in cross-vsys root-wall service interruption. The bug ticket modification has been merged into version 5816P01, which is a restricted version. Please contact the local office for access.

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