Any emergency fault.
Collect the information and feedback to the TAC.
1. Diagfile 3. logfile 2. info file 4. Diagnostic information
1. The Diagfile:
System View: return to User View with Ctrl + Z.
[H3C] diagnostic-logfile save
The diagnostic log file buffer is empty. // It"s okay to have this prompt
<H3C> display diagnostic-logfile summary
Diagnostic log file: Enabled
Diagnostic log file size quota: 10 MB
Diagnostic log file directory: cfa0: / diagfile
Writing frequency: 24 hour 0 min 0 sec
<H3C> cd cfa0: / diagfile /
Directory of cfa0: / diagfile
0 -rw- 7269 Jul 01 2016 10:31:54 diagfile1.log
Then download the diagfile.log file from the diagfile folder in the CF to the computer.
2. The logfile:
<H3C> logfile save
The contents in the log file buffer have been saved to the file cfa0: /logfile/logfile1.log
Then download all logfile.log files from the logfile folder in the CF to the computer.
3. info file: In the info folder of CF, the path cfa0: / info // check it, if there is this file, please collect it.
If there are multiple CF cards, each CF card will check to see if there are any of these files.
4. Diagnostic information
Save the operation record, record the displayed information through the terminal to save the session (there is a lot of information, it takes a little time)
[H3C] display diagnostic-information
Save or display diagnostic information (Y = save, N = display)? [Y / N]: n
Save to device storage, ftp export to device
[H3C] dis diagnostic-information
Save or display diagnostic information (Y = save, N = display)? [Y / N]: y
Please input the file name (*. Diag) [cfa0: /default.diag]:
Diagnostic information is outputting to cfa0: /default.diag.
Please wait ...
Export the file in the path.
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