Experience case of reclaiming deployed mapping rules due to modifying interface or device level binding relationships under VLAN-VXLAN/QinQ mapping in ADDC scenario

• ADDCSolution
• SeerEngine-DC
• VCFC

A classic case of TLS connection failure at an SD-WAN site

• ADWAN branch solution

Wi-Fi 6 terminals cannot connect to Wi-Fi 7 AP due to outdated firmware drivers that are incompatible with the Wi-Fi 7 protocol

• wlan access
• WA6600/WA6500/WA6300/WA5600/WA5500/ WA5300/WA4600/WA4300 series

Experience case of Unified Platform heketi pod status as CrashLoopBackOff at a certain site

• Unified Platform

AC connected to IMC authentication portal mac-trigger seamless users get disconnected after a period of time requiring re-authentication issue

• Portal
• V7 AC

firewall click bandwidth policy stuck

• WEB management
• NGFW Firewall

The number of non-error packets discarded at the firewall redundant port continues to increase

• Redundant port
• NGFW Firewall

Setting the vlan 1 as the management vlan on the cloud AP in Cloudnet scenario

• Cloud-Net
• Cloudnet

Firewall security policy logs are sent externally, loghost does not perform identification

• Other
• NGFW Firewall

ADWAN controller (CTL) alarm link packet loss rate 100% experience case

• ADWAN controller

Experience case of fail to open automation switch when expanding device in ADDC solution

• ADDCSolution
• SeerEngine-DC

Inter-domain policy hit precedence causes service exception

• Inter-domain policy/security domain
• NGFW Firewall

Firewall SSLVPN Web Connect server failed.

• SSL VPN
• NGFW Firewall
• General

SecPath ACG1000-AK240 no audit log

• ACG1000
• Application control gateway products

SecPath F5030-6GW-G(V7) low temperature alarm

• Syslog log
• Other hardware related
• NGFW Firewall

Case study on troubleshooting the error Failed to obtain data during signature database upgrade on F1000-AK firewall at a certain site

• Signature Database
• NGFW Firewall

After adding the same authorized user to the campus analyzer, there is no information under this users analyzer

• SeerAnalyzer

Abnormal UDP service access in SDWAN scenario

• ADWAN branch solution

SDWAN branch fails to learn BGP routes from headquarters

• ADWAN branch solution

ADWAN scenario load sharing classic configuration

• ADWAN controller