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iMC cannot backup Huawei device configuration

2022-03-01 12:01:18 Published
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Network Topology

Null


Problem Description

iMC Version:iMC PLAT 7.3 E0706

Huawei Switch Model/Version: HUAWEI CE6851-48S6Q-HI/VRP (R) software, Version 8.150 (CE6851HI V200R002C50SPC800)

Customer ask to get huawei switch config to H3C iMC software, but H3C network management software iMC can"t be able to get startup&running configuration from huawei switch.

When customer try to get Configuration from Huawei Switch on Menu of IMC > “Configuration Management”, the page displayed the error message "Adapter Does no support".



Process Analysis

1. Modify the login method, try SSH/Telent and other different ways to see if you can get the device configuration. After testing, it still can't get the device's configuration file properly.

2. Check whether the user name, password and SNMP read/write privileges are configured correctly. Everything is configured correctly

3. Find the device adaptation list of iMC PLAT 7.3 E0706 and confirm whether the Huawei switch device of this type (HUAWEI CE6851-48S6Q-HI) is in the adaptation list. This Huawei switch model is not in the list of adapted devices.

4. Add the sysoid information of this device to iMC's adapter-index.xml file for testing.

    a. - Connect IMC Server

    b. - Find SYSOID of Huawei Switch On IMC Software web User interface like Below Picture.

    

    c. - Copy information and Add the SYSOID to the corresponding IMC\server\conf\adapters\ICC\Huawei\adapter-index.xml file

    d. - Add adapter-index.xml file like below format. <sysoid>1.3.6.1.4.1.2011.10.1.45</sysoid>

    

    e. - Restart IMC Services.

    After Restart IMC services. And synchronize configuration device config, the customer can able to see getting configuration to IMC , Successfully done (Start-up & Running) . 


Solution

After adding the sysoid of the device to the IMC\server\conf\adapters\ICC\Huawei\adapter-index.xml file, restart the service to successfully obtain the startup and running configuration files of the device.

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